Monitoring
- We track uptime, response times and error rates for the most important routes.
- Alerts surface anomalies early so problems do not first appear at the front desk.
- Those signals help us prioritize recovery work and performance improvements.
Status & monitoring
Availability depends on clear operational routines.
Status remains its own route, but now uses the same editorial design language as the redesign: calm cards, clear sections and direct communication.
Incident response
- When incidents happen we work in a fixed sequence: assess impact, mitigate, recover and review.
- Communication focuses on clarity first: what is affected, what we are doing now, what comes next.
- After recovery we document follow-up actions so the same issue does not quietly return.
Communication
- For now, updates are shared directly by email and personal contact.
- A public external status page can be connected later without changing the site architecture.
Need to report an outage or ask a question?
Email info@fensi.nl and include where the issue appears, who is affected and when it started.